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# Publications

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# Modules taught

Nigel Thurlow

Bio

Let's read how Nigel describes himself:

As a leading expert on Lean and Agile approaches, I advise companies on successful transformation strategies and how to achieve effective and lasting change.

I design organizations that are highly optimized and customer value-focused. As a problem solver, I help executive leaders transform their operations. I create disruptors and transform the disrupted.

*️⃣ How I can help?

Executive coaching or support for your Scrum, Agile, Lean, Digital or Organizational Transformational initiatives. Book a chat here 🚩 MeetNigel.com 🚩

*️⃣ Some of my original content can be viewed on YouTube here 🚩WatchNigel.com🚩

*️⃣ My work on The Flow System is available here 🚩flowguides.org🚩 (22 languages)

*️⃣ View the learning approach I developed here 🚩GetFlowTrained.com🚩

*️⃣ Learn about The Flow Consortium 🚩FlowConsortium.com🚩

Some highlights of my work, giving you an idea of how I can help.

1️⃣ As the Chief of Agile at Toyota Connected, the first to hold this title globally within Toyota, I established the Toyota Agile Academy, a training and consulting practice for Toyota, teaching and coaching Lean and Agile approaches. Additionally, I established the first-ever external accreditation for non-Toyota team members.

2️⃣ At Toyota, I developed Scrum The Toyota Way™, an award-winning and internationally recognized best-in-class training course that combines tools and concepts from the Toyota Production System, The Toyota Way, Lean, Agile, Scrum, and, of course, Flow.

3️⃣ I've trained over 9,000 people (as of 2025) worldwide, with over 4,500 in Toyota. I was the first Professional Scrum Trainer globally in Toyota and the first trainer to have been certified by both the creators of Scrum.

4️⃣ I am the co-creator of the Flow System®, an evolution of Lean and Agile Thinking, creating a focus on the Flow of value by combining Complexity Thinking, Distributed Leadership, and Team Science.

5️⃣ I have published peer-reviewed white papers and journal publications on team science, and I am the co-author of the Forbes-recommended book The Flow System - The Evolution of Agile and Lean Thinking in an Age of Complexity

6️⃣ I also regularly speak as an International Keynote Speaker at global events, many of which are available for viewing online. To book me for your event 🚩MeetNigel.com🚩

7️⃣ I act as an advisor on several boards, an advisor for the University of North Texas, and am featured by Forbes and a contributor to CEO Magazine.

8️⃣ I have led successful change initiatives and taught and coached in notable companies, including Vodafone, Cox, GE, Bose, 3M, TJX, Microsoft, Massachusetts State Government, and MIT. As a leading expert on Lean and Agile approaches, I advise companies on successful transformation strategies and how to achieve effective and lasting change. I design organizations that are highly optimized and customer value-focused. As a problem solver, I help executive leaders transform their operations. I create disruptors and transform the disrupted.

*️⃣ How I can help? Executive coaching or support for your Scrum, Agile, Lean, Digital or Organizational Transformational initiatives. Book a chat here 🚩 MeetNigel.com 🚩

*️⃣ Some of my original content can be viewed on YouTube here 🚩WatchNigel.com🚩

*️⃣ My work on The Flow System is available here 🚩flowguides.org🚩 (22 languages)

*️⃣ View the learning approach I developed here 🚩GetFlowTrained.com🚩

*️⃣ Learn about The Flow Consortium 🚩FlowConsortium.com🚩 Some highlights of my work, giving you an idea of how I can help.

1️⃣ As the Chief of Agile at Toyota Connected, the first to hold this title in Toyota globally, I established the Toyota Agile Academy, a training and consulting practice for Toyota, teaching and coaching Lean and Agile approaches, and I established the first ever external accreditation for non-Toyota team members.

2️⃣ At Toyota, I developed Scrum The Toyota Way™, an award-winning and internationally recognized best-in-class training course that combines tools and concepts from the Toyota Production System, The Toyota Way, Lean, Agile, Scrum, and, of course, Flow.

3️⃣ I've trained over 9,000 people (as of 2025) worldwide, with over 4,500 in Toyota. I was the first Professional Scrum Trainer globally in Toyota and the first trainer to have been certified by both the creators of Scrum.

4️⃣ I am the co-creator of the Flow System®, an evolution of Lean and Agile Thinking, creating a focus on the Flow of value by combining Complexity Thinking, Distributed Leadership, and Team Science.

5️⃣ I have published peer-reviewed white papers and journal publications on team science, and I am the co-author of the Forbes-recommended book The Flow System - The Evolution of Agile and Lean Thinking in an Age of Complexity

6️⃣ I also regularly speak as an International Keynote Speaker at global events, many of which are available for online viewing. To book me for your event 🚩MeetNigel.com🚩

7️⃣ I act as an advisor on several boards, an advisor for the University of North Texas. I am featured by Forbes and am a contributor to CEO Magazine.

8️⃣ I have led successful change initiatives and taught and coached in notable companies, including Vodafone, Cox, GE, Bose, 3M, TJX, Microsoft, Massachusetts State Government, and MIT.





Key Books

No books found.





To be clear, Nigel Thurlow, is not an official supporter of Evolved; no support should be assumed. At the same time, we think curious people should be aware of their work.



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More Publications
    The Flow System: Key Principles and Attributes, 2020, John Turner, Nigel Thurlow, The Flow System: Key Principles and Attributes document is a supplemental guide for The Flow System Guide and provides additional training material for The Flow System Foundations training course and certification. This supplemental guide provides a brief summary of the research supporting The Flow System and the components that make up the Triple Helix of Flow (complexity thinking, distributed leadership, team science). This supplemental guide includes six attributes for The Flow System, two attributes for Customer 1st principle, one attribute for the principle FLOW of value and the Triple Helix of Flow, seven attributes for the complexity thinking helix, 11 attributes for the distributed leadership helix, and 22 attributes for the team science helix. The Flow System Guide, 2020, John Turner, Nigel Thurlow, Brian Riviera The Flow System Guide provides a brief description of the 'Flow System' along with descriptions and characteristics of the different methods, techniques, and tools listed for each of the three helices that make up the Triple Helix of Flow (complexity thinking, distributed leadership, team science). The Flow System offers a set of methods for organizational leaders and practitioners to utilize when addressing complex problems and environments. As organizational leaders are slowly realizing that current best practices will not work well when dealing with complex issues, The Flow System offers a set of methods, techniques, and tools that have been shown to work well in complex environments. Flow is achieved in an organization when employees and team members are free to interact, adapt, learn, and evolve in a way that allows them to address threats (internal and external) without being inhibited by constraints. Flow is best described in The Flow System as the seamless transition from ideation to delivery, facilitated by the interconnectivity of complexity thinking, distributed leadership, and team science. Each of the three helices must be utilized before an organization can achieve flow. Addressing only one of the helices will result in suboptimal performance; all three of the helices must be utilized. The Flow System Guide provided here is also available online at https://flowguides.org/index.php along with a dozen or more translations of The Flow System Guide. The Flow System: The Evolution of Agile and Lean Thinking in an Age of Complexity(2024), John Turner, Nigel Thurlow, Brian Riviera The Flow System enables business growth through eliminating non-value-added activities, fostering an environment for innovation, enabling the rapid delivery of value, and shortening the time to market. The Flow System offers a reimagined approach for organizations to comprehend complex problems, adopt distributed leadership, and cultivate high-performing teams. The Triple Helix of Flow relates to the interconnected nature of the three helices: Complexity Thinking Helix – A new form of thinking to aid the understanding of uncertainty and complex adaptive systems. Distributed Leadership Helix – An emergent hybrid leadership model that is capable of making bold and disruptive moves across an industry. Team Science Helix – A multidisciplinary field that studies all things related to teams and small groups in the workplace. The Triple Helix identifies the interactions between and among agents (people, machines, events) that emerge into new patterns, networks, and knowledge, advancing an organization’s ability to be more innovative, adaptive, resilient, and agile in complex environments.
Publication References
    The Flow System Guide (2020), John Turner, Nigel Thurlow, Brian Riviera The Flow System: The Evolution of Agile and Lean Thinking in an Age of Complexity(2024), John Turner, Nigel Thurlow, Brian Riviera
Articles
    The Substrate-Independence Theory: Advancing Constructor Theory to Scaffold Substrate Attributes for the Recursive Interaction between Knowledge and Information Turner, John & Snowden, Dave & Thurlow, Nigel. (2022). The Substrate-Independence Theory: Advancing Constructor Theory to Scaffold Substrate Attributes for the Recursive Interaction between Knowledge and Information. Systems. 10. 7. 10.3390/systems10010007. The substrate-independence theory utilizes sensemaking techniques to provide cognitively based scaffolds that guide and structure learning. Scaffolds are cognitive abstractions of constraints that relate to information within a system. The substrate-independence theory concentrates on the flow of information as the underlying property of the host system. The substrate-independence theory views social systems as complex adaptive systems capable of repurposing their structure to combat external threats by utilizing constructors and substrates. Constructor theory is used to identify potential construction tasks, the legitimate input and output states that are possible, and to map the desired change in the substrate’s attributes. Construction tasks can be mapped in advance for ordered and known environments. Construction tasks may also be mapped in either real-time or post hoc for unordered and complex environments using current sensemaking techniques. Mapping of the construction tasks in real-time becomes part of the landscape, and scaffolds are implemented to aid in achieving the desired state or move to a more manageable environment (e.g., from complex to complicated).