1

+

# Publications

1

+

# Social Media Followers

1

# Modules taught

Dave Snowden

Bio

Dave Snowden is the author of several articles and book chapters on the Cynefin framework, the development of narrative as a research method, and the role of complexity in sensemaking.

In 2008, he and co-author Mary E. Boone won an "Outstanding Practitioner-Oriented Publication in OB" award from the Academy of Management's Organizational Behavior division for a Harvard Business Review article on Cynefin in November 2007.

Dave's community coauthored a book on Cynefin in 2020, more than twenty years after its inception.

Dave Snowden co-authored an EU field guide in 2021, "Managing complexity (and chaos) in times of crisis." This guide crystallized Cynefin into its latest evolution.

A field guide for decision-makers inspired by the Cynefin framework

This field guide helps to navigate in times of crisis using the Cynefin framework as a compass.
It proposes a four-stage approach through which we can assess the type of crisis and initiate a response; adapt to the new pace and start building sensing networks to inform decisions; repurpose existing structures and working methods to generate radical innovation; transcend the crisis; formalize lessons learned and increase resilience.

The guide stresses the importance of setting and managing boundaries, building informal structures, keeping options open, distributing engagement, and maintaining an ongoing assessment of the evolving landscape. Action items, real-life examples, and demonstrations complement the references to the developing theoretical framework.

Under Dave's guidance and innovation, the Cynefin Co. created many other approaches, such as Ritual Dissent, Future Backwards, ASHEN, SenseMaker, etc.

The latest promising developments from the Cyenfin Co are Estuarine Mapping and the Hexi Kits.

Key mantras often heard from Dave include:
"go with the flow."
"do the next right thing."
"evolve from the present."
"use a sense of direction."
"try more stories like this and fewer stories like that."
"it's not a river, it's an estuary"





Dave Snowden agreed to be an official supporter of Evolved, for which we are very grateful. But approval can be taken away at any time, as new information is learned. Dave Snowden turns up in class from time to time.



Digital Shop Windows:




Personal or Business or Community websites:
More Publications
    **Summary:** Dave Snowden is best known for developing the Cynefin framework and advancing the science of sense-making and complexity in organizations. His key works include the book *Cynefin: Weaving Sense-Making into the Fabric of Our World*, the influential HBR article “A Leader’s Framework for Decision Making,” and the practical field guide *Managing Complexity (and Chaos) in Times of Crisis*. He has also written extensively on knowledge management, narrative research, and complexity science, publishing his work in both books and articles. --- ## Books ### 1. **Cynefin: Weaving Sense-Making into the Fabric of Our World** **Authors:** Dave Snowden, Zhen Goh (Editors, with contributions from various authors) **Description:** This book is a collection of articles, vignettes, and essays by Dave Snowden, Zhen Goh, and other contributors that explore the origins, evolution, and applications of the Cynefin framework. The book is intentionally non-linear, inviting readers to navigate its material in multiple ways, reflecting the complex, sense-making philosophy at the core of Cynefin. It covers the practical applications of Cynefin in leadership, strategy, and organizational change, as well as its scientific and philosophical foundations. --- ### 2. **Managing Complexity (and Chaos) in Times of Crisis: A Field Guide for Decision Makers** **Authors:** Dave Snowden, Alessandro Rancati, et al. **Description:** This field guide, led by Dave Snowden, provides actionable frameworks for leaders and policymakers facing complex crises. Drawing on Cynefin and complexity science, it provides practical tools for situational assessment, decision-making, and adaptive leadership in uncertain and chaotic environments. The guide is widely referenced in both public sector and business contexts. --- ### 3. **Measuring the ROI of Knowledge Management** **Authors:** Dave Snowden, Others **Description:** This book addresses the challenges of quantifying the value and return on investment of knowledge management initiatives. Snowden and co-authors present frameworks and case studies for evaluating knowledge management (KM) projects, with a focus on narrative and complexity-informed approaches.
Publication References
    ## Books ### 1. **Cynefin: Weaving Sense-Making into the Fabric of Our World** **Authors:** Dave Snowden, Zhen Goh (Editors, with contributions from various authors) **Publisher:** Cognitive Edge **Publication Date:** 2020 **ISBN:** 9781734510513 --- ### 2. **Managing Complexity (and Chaos) in Times of Crisis: A Field Guide for Decision Makers** **Authors:** Dave Snowden, Alessandro Rancati, et al. **Publisher:** Joint Research Centre, European Commission & The Cynefin Centre **Publication Date:** 2021 --- ### 3. **Measuring the ROI of Knowledge Management** **Authors:** Dave Snowden, Others **Publisher:** Ark Group **Publication Date:** 2002
Articles
    ## Important Articles ### 1. **A Leader’s Framework for Decision Making** **Authors:** David J. Snowden, Mary E. Boone **Publication:** Harvard Business Review, November 2007 **Description:** This landmark article introduced the Cynefin framework to a broad management audience. Snowden and Boone explain how leaders can use Cynefin’s five domains—simple, complicated, complex, chaotic, and disorder—to diagnose situations and tailor decision-making approaches. The article won the Academy of Management’s “Outstanding Practitioner-Oriented Publication in OB” award and remains a foundational reference for complexity-informed leadership. --- ### 2. **Managing Complexity and Chaos in Times of Crisis: A Field Guide for Decision-Makers** **Authors:** Dave Snowden et al. **Publication:** European Commission, Joint Research Centre, 2021 **Description:** This guide, available as a report, provides practical advice for leaders navigating complex and chaotic environments, drawing on Cynefin principles to support adaptive sense-making and resilience. --- ### 3. **Everything is Fragmented** (Column Series) **Author:** Dave Snowden **Publication:** KMWorld, 2008–2009 **Description:** In this column series, Snowden explores trends in knowledge management, technology, and complexity, offering critical insights into the fragmented nature of organizational knowledge and the need for new sense-making approaches.