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The "BAU Tax": How to Plan a 12-Month Change Roadmap When You Can’t Stop the Daily Grind

The "BAU Tax": How to Plan a 12-Month Change Roadmap When You Can’t Stop the Daily Grind

We are often handed a "Double Mandate."
  1. Business As Usual (BAU): Keep the lights on, fix bugs, and serve customers. (Non-negotiable).
  2. Strategic Change: Deliver a massive portfolio of new features in 12 months. (Also non-negotiable).
The temptation is to look at our total capacity—say, 1000 hours—and assume we can "squeeze" BAU into the cracks.

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The Matrix Illusion: Why Local Efficiency Kills Global Speed (And How One Direction of Travel Fixes It)

If you work in a modern enterprise, you likely live in "The Matrix." On paper, it is a perfect grid of accountability: you report to a functional lead (who hones your skills) and a project lead (who directs your daily...

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Busting the Matrix

Busting the Matrix

The matrix is where flow goes to die; no one in the matrix can make decisions on their own, so nothing much changes.

The matrix must evolve. Networks result and thrive.

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Coping strategies delivery folks have to deal with

Coping strategies delivery folks have to deal with

In this article, I'd like to illustrate the nonsense that delivery teams must deal with until institutional BS is removed. Executives and board members have a role in facilitating the removal of institutional BS.

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Beyond Dashboards: How an Obeya Room Powers Data-Informed Decision making and Accelerates Delivery

Beyond Dashboards: How an Obeya Room Powers Data-Informed Decision making and Accelerates Delivery

Executives: Unlock effective delivery with evidence. Our latest post reveals the power of a tailored Obeya room for data-informed decision-making and accelerated results. Stop guessing, start leading with data. 

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