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The "BAU Tax": How to Plan a 12-Month Change Roadmap When You Can’t Stop the Daily Grind
We are often handed a "Double Mandate."
- Business As Usual (BAU): Keep the lights on, fix bugs, and serve customers. (Non-negotiable).
- Strategic Change: Deliver a massive portfolio of new features in 12 months. (Also non-negotiable).
The temptation is to look at our total capacity—say, 1000 hours—and assume we can "squeeze" BAU into the cracks.
If you work in a modern enterprise, you likely live in "The Matrix." On paper, it is a perfect grid of accountability: you report to a functional lead (who hones your skills) and a project lead (who directs your daily...
The matrix is where flow goes to die; no one in the matrix can make decisions on their own, so nothing much changes.
The matrix must evolve. Networks result and thrive.
Beyond Dashboards: How an Obeya Room Powers Data-Informed Decision making and Accelerates Delivery
Executives: Unlock effective delivery with evidence. Our latest post reveals the power of a tailored Obeya room for data-informed decision-making and accelerated results. Stop guessing, start leading with data.